Facebook data debacle – is it really a surprise?

There’s a well-worn saying in marketing circles: “If you’re not paying, you’re the product.” In light of that, should the current furore around Facebook data really be a surprise? It’s all started with the case of Cambridge Analytica, which took swathes of the information Facebook holds on users, which is probably shouldn’t have had, and … Read more

KFC not chicken over apology

KFC bucket

Genius is the word for how KFC has handled the public apology over it’s lack of chicken fiasco. When something as heartstoppingly bad as having to close hundreds of stores hits a major brand, judging the response is a real balancing act. We all know that humour can be the best way to dissipate anger … Read more

Mysogynistic charity event unmasked

The Dorchester Hotel, Mayfair, London

A charity event held at London’s high-end Dorchester Hotel has today been revealed as a seemingly mysogynistic nightmare. It sound like the kind of disgrace you would imagine could no longer exist in an enlightened society. The Financial Times newspaper sent female reporters undercover to find out what would happen at this men-only Presidents Club … Read more

Could Dolce and Gabbana have got it more wrong?

It’s a good job that PR and media consultants exist! Why? Because there seem to be soooo many people in the world who fail to understand basic principles of having a public conversation. Domenico Dolce and Stefano Gabbana did a fine job on themselves this week. They expressed an opinion on adoption by gay couples. … Read more

Do you really want to be a brand?

It seems to be a very human trait to try to label, measure or otherwise codify what and who is around us. We have a tendency to want to put everything in a box, in a world where not everything is made-to-measure. This is not always a bad thing. Scientists must be organised and orderly … Read more