Our customer commitment
We care deeply about standards and about the quality of the work we deliver.
Every client should feel able to speak with us openly and we are committed to listening seriously and acting where necessary.
If you are a customer, supplier or any third party we have had cause to deal with, we welcome any feedback, good or bad.
If our staff have not treated you as you would expect or provided the service that matches our normal and long-established high standards, we want to know as soon as possible.
When you have anything to tell us about service or quality, we’d be grateful if you could use the brief form on this page so that we can ensure your comments are directed straight to our senior team for a swift response. Thank you.